FAQ
Where are your gas springs manufactured?
Our gas springs are manufactured in Germany.
Are custom gas springs available?
Absolutely! Call us at 800-225-4498 to utilize our free engineering service.
What material are the gas springs made from?
Our gas springs utilize our patented CeramPro treatment on the rod and a powder coating on the cylinder or polished 316L stainless steel. The CeramPro surface treatment is a new innovative development from the Bansbach Laboratory which offers maximum corrosion resistance and decreased friction.
What are accepted payment methods?
Discover, American Express, Visa, MasterCard, PayPal, Money Order, Cashier Check, and Bank Wire.
Do you offer overnight shipping?
Yes, overnight shipping is available for an extra charge.
What is the difference between standard gas springs and High Temp gas springs?
Standard gas springs max temperature is 80°C (176°F) while our High Temp gas springs allow for max temperature is 200°C (392°F)
Where can I provide my tax certificate number to ensure I don't pay sales tax?
If you are located in Florida, our website is currently unable to take into account tax certifications. Please include your resale number in the notes and we will refund the tax amount to your payment method.